Tech

Pixel 2: Google Refusing To Admit Blue Shift Fault!

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It is unfortunate to see the all-new Pixel 2 being unable to enjoy a smooth launch due to an issue with the display but users can be at ease knowing that Google has acknowledged the problem and they are fixing it as we speak.

Addressing the issue is one thing but not owning the fault is another problem from Google at the moment. While there is no telling on whose fault the blue shift is, the least Google could do is not blame users that are turning in their Pixel 2 for a fix.

Redditor RMCPhoto experienced just that when the response he received by Google Support sounds discouraging of fixing the blue shift issue on his Pixel 2. The lad shared Google’s quote on his thread and they read as follow:

“Hi Robert, Thank you for contacting Google support team! I really appreciate your efforts in sending the images. After carefully reviewing the photos, I’d like to inform you that the Pixel 2 XL was designed to take advantage of multiple facets of the innovative new POLED technology, including QHD+ resolution with 538 pixels per inch as well as a wide color gamut. Every device has the same QHD+ resolution.

The slight blue tint is inherent in the display hardware and only visible when you hold the screen at an angle. If you are still unhappy with the device, I can check the return options available for your device.”